Improving IDG Communication and Documentation in Hospice
Includes a Live Event on 04/22/2020 at 2:00 PM (EDT)
The interdisciplinary group and care planning process is one of the most common areas of regulatory and operational challenges for hospice providers, as is reflected by the ongoing and widespread frequency of survey-related deficiencies associated with this Condition of Participation. This webinar provides guidance to hospice providers seeking to implement compliant and productive interdisciplinary group and care planning processes.
Topics covered in this webinar include:
- Review of the regulatory requirements related to the interdisciplinary group and care planning process.
- Identification of common problematic practices related to review, revision, and documentation of the hospice plan of care.
- Discussion of the terminal trajectories of illness in relation to the interdisciplinary group and care planning process.
- Exploration of strategies to foster compliant and productive interdisciplinary group meetings.
Colleen O'Keefe, RN, CHPN
Senior Consultant & Project Specialist
Colleen O’Keefe is the Senior Project Specialist for Weatherbee Resources, Inc. She is certified in Hospice and Palliative Care and is also a Hospice and Palliative Nurses Association (HPNA) Approved Educator. Colleen has served as an RN Case Manager, Supervisor for a Continuous Home Care team, Clinical Educator, and Compliance Officer. Her clinical, regulatory, and leadership expertise allows her to deliver uncompromising consulting services.
As a Senior Consultant & Project Specialist with Weatherbee Resources, Colleen conducts clinical record audits for hospice organizations facing Additional Development Requests, writes independent expert cover letters to support technical and clinical eligibility for hospice care, and provides assistance and guidance throughout the appeals process. Colleen conducts comprehensive baseline assessment audits and mock surveys to assess regulatory compliance and identify potential risk exposures, and devises action plans to address problem areas. She also conducts education for hospice organizations across the country. Colleen also has experience and expertise in conducting investigations for hospices facing payment-related scrutiny by governmental agencies.
Colleen is a registered nurse and holds a Bachelor’s degree from Northwestern University.